Refund Terms and Conditions

Welcome to the refund policy of KELNARIX. Our goal is to ensure your utmost satisfaction with our products and services. Please read the following policy carefully to understand the circumstances under which we offer refunds.

Eligibility Criteria

To qualify for a refund, the following conditions must be met:

• The request must be made within 30 days of purchase.
• The product must be in its original condition, along with all original packaging and documentation.
• Proof of purchase from KELNARIX is required.

Non-refundable Cases

Refunds will not be granted in the following instances:

• The product has been altered, damaged, or misused in any manner.
• The refund request is made after the stipulated 30-day period.
• The purchase pertains to services that have already been rendered or commenced.

Refund Process

If your refund request is deemed valid, the process will be initiated as follows:

1. Contact our customer service team at [email protected] with your order details.
2. Upon approval, return the item to our designated return address. You may be required to cover the shipping costs.
3. Once the product is received and inspected, the refund will be processed within 7-10 business days to the original payment method.

Contact Information

For further inquiries or support, please contact our customer service at: